Privacy Policy
Last updated: October 15, 2025
Introduction
At Hippoc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name
- Company name (optional)
- Payment information (processed securely by Stripe)
Memory Data
To provide our service, we store:
- Project context and architecture information
- Conversation history with Claude
- Code snippets and documentation (encrypted)
- Team member information and permissions
Usage Data
We automatically collect:
- Device and browser information
- IP address
- Usage patterns and analytics
- Error logs and performance data
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your payments
- Send you important updates and notifications
- Improve our product and develop new features
- Prevent fraud and ensure security
- Comply with legal obligations
Data Security
We implement industry-standard security measures:
- End-to-end encryption for sensitive data
- SOC 2 Type II compliance
- Regular security audits
- Secure data centers with redundancy
- Employee access controls and monitoring
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers (e.g., hosting, payment processing)
- Team members you've invited
- Law enforcement when legally required
Your Rights (GDPR)
If you're in the EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent
- Lodge a complaint with a supervisory authority
Data Retention
We retain your data as long as your account is active. After account deletion, we permanently delete your data within 30 days, except where we're required by law to retain it longer.
Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies.
Contact Us
For privacy concerns or to exercise your rights, contact us at:
privacy@hippoc.io