Security

Your code and data security is our top priority.

Our Commitment

At Hippoc, we understand that you're trusting us with your most valuable asset: your code and intellectual property. We take this responsibility seriously and have implemented enterprise-grade security measures to protect your data.

Encryption

Data at Rest

  • AES-256 encryption for all stored data
  • Encrypted database backups
  • Separate encryption keys per customer
  • Hardware Security Modules (HSM) for key management

Data in Transit

  • TLS 1.3 for all network communications
  • Perfect Forward Secrecy (PFS)
  • Certificate pinning for API clients
  • Secure WebSocket connections

Infrastructure Security

Cloud Infrastructure

  • Hosted on AWS with SOC 2 Type II compliance
  • Multi-AZ deployment for high availability
  • Automated backups with point-in-time recovery
  • DDoS protection via AWS Shield
  • Web Application Firewall (WAF) enabled

Network Security

  • Private VPC with network isolation
  • Security groups and network ACLs
  • No direct database access from internet
  • Bastion hosts for administrative access

Application Security

Authentication & Authorization

  • OAuth 2.0 and OpenID Connect
  • Multi-factor authentication (MFA) available
  • Role-based access control (RBAC)
  • Session management with automatic timeout
  • API key rotation and expiration

Secure Development

  • Regular security code reviews
  • Automated vulnerability scanning
  • Dependency security monitoring
  • Secure CI/CD pipeline
  • Container image scanning

Compliance & Certifications

SOC 2 Type II

We maintain SOC 2 Type II compliance, demonstrating our commitment to security, availability, and confidentiality controls.

GDPR Compliant

Full compliance with General Data Protection Regulation (GDPR) requirements, including data subject rights and cross-border transfer protections.

ISO 27001 (In Progress)

We're currently working toward ISO 27001 certification for information security management.

Monitoring & Incident Response

24/7 Monitoring

  • Real-time security event monitoring
  • Intrusion detection systems (IDS)
  • Automated anomaly detection
  • Security Information and Event Management (SIEM)
  • Log aggregation and analysis

Incident Response

We maintain a comprehensive incident response plan:

  • Dedicated security team on-call 24/7
  • Documented incident response procedures
  • Customer notification within 24 hours of confirmed breach
  • Post-incident analysis and remediation
  • Coordination with law enforcement when necessary

Access Controls

Employee Access

  • Principle of least privilege
  • Background checks for all employees
  • Security awareness training
  • Access reviews and audits
  • Immediate access revocation on termination

Physical Security

  • AWS data centers with 24/7 security
  • Biometric access controls
  • Video surveillance
  • Environmental controls and monitoring

Data Privacy

Data Isolation

Each customer's data is logically isolated:

  • Separate encryption keys per customer
  • Database-level row security
  • API-level tenant isolation
  • No cross-customer data sharing

Data Retention

  • Customer-controlled data retention policies
  • Secure data deletion within 30 days of account closure
  • Backup retention for disaster recovery
  • Compliance with data residency requirements

Audits & Testing

  • Annual SOC 2 Type II audits
  • Quarterly penetration testing by third-party firms
  • Regular vulnerability assessments
  • Bug bounty program for responsible disclosure
  • Security audit logs retained for 1 year

Your Responsibilities

While we provide robust security, you play a crucial role:

  • Use strong, unique passwords
  • Enable multi-factor authentication
  • Keep your API keys secure
  • Review team member access regularly
  • Report suspicious activity immediately
  • Keep your local environment secure

Responsible Disclosure

If you discover a security vulnerability, please report it to us responsibly:

Email: security@hippoc.io

PGP Key: Available on request

We commit to acknowledging your report within 24 hours and providing regular updates on our investigation and remediation efforts.

Questions?

For security questions or concerns, contact our security team:
security@hippoc.io