Terms of Service
Last updated: October 15, 2025
Agreement to Terms
By accessing or using Hippoc, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
Description of Service
Hippoc provides a memory management system for AI conversations, specifically designed to work with Claude. Our service includes:
- Project context storage and retrieval
- Conversation history management
- Team collaboration features
- Integration with Claude via MCP protocol
User Accounts
Account Creation
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibilities
You agree to:
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Not share your account with others
Acceptable Use
You agree NOT to:
- Use the service for any illegal purpose
- Violate any laws in your jurisdiction
- Infringe on intellectual property rights
- Transmit malicious code or viruses
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Use the service to store or transmit malware
- Reverse engineer or attempt to extract source code
Intellectual Property
Your Content
You retain all rights to the content you store in Hippoc. By using our service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the service.
Our Content
The Hippoc service, including its software, design, and documentation, is owned by us and protected by copyright, trademark, and other laws. You may not copy, modify, or redistribute our content without permission.
Payment Terms
Subscription Plans
Hippoc offers various subscription plans. Pricing is available on our website and may change with 30 days notice.
Billing
- Subscriptions are billed monthly or annually
- Payments are processed through Stripe
- All fees are non-refundable unless required by law
- Failed payments may result in service suspension
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial periods.
Service Availability
We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access. We may:
- Perform scheduled maintenance with advance notice
- Suspend service for emergency maintenance
- Modify or discontinue features with notice
Limitation of Liability
To the maximum extent permitted by law, Hippoc shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or data loss
- Third-party actions or content
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
Warranties Disclaimer
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Termination
We may terminate or suspend your account immediately, without notice, for:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or illegal activity
- Conduct harmful to other users or our service
Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of material changes via email or service notification. Continued use of the service after changes constitutes acceptance of the new terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or the service shall be resolved through:
- Good faith negotiation between the parties
- Binding arbitration if negotiation fails
- Arbitration shall be conducted in English in Delaware
Contact Information
For questions about these Terms, contact us at:
legal@hippoc.io